Our key directive is complete customer satisfaction.
We provide our customers with product and services that confirm to all
requirements.
We develop quality objectives at appropriate level to ensur those requirements are
effectively addressed in our business.
We are fully committed to continuous improvement as a strategic approach to achieve
these quality objectives.
Our policy and associated quality objectives are reviewed and communicated to all
employees on a regular basis.
At Hitesh Tubes and Fittings our employees adhere to and contribute to the efficiency of
our quality system in every aspect of our business. Our commitment guarantees to provide
our clients with uncompromising quality and service. This is achieved through a team
approach where all the members are aware of the company objectives and work within their
own discipline to make an effective contribution.
To verify that the supply made to our clients exact specifications, our quality control
team combines technical expertise, knowledge of industrial standards and the latest
inspection tools and machines to meet all requirements. Particular attention is paid to
high quality, tolerance and traceability.
Our quality assurance program maintains the highest level of quality and actively
contributes towards establishing and achieving the corporate objectives. Quality people,
quality engineering and quality products.
These are the key to Hitesh Steel continued growth.
Our commitment guarantees to provide the customer with uncompromising quality,
responsive service, competitive pricing and on time delivery. This is achieved through a
team approach where all the members are aware of the company objectives and work within
their own disciple to make an effective contribution.
The quality assurance system is guided by principles that support our unique working
culture which incorporates respect, self management, open communication and
creativity.
These principles are:
We strive to be the best in our industry.
We care about our customers, our suppliers and partners.
We do our absolute best to honor our commitments.
We strive to always act with integrity and fairness.